Page 15 - Vallejo_Chamber_of_Commerce_Magazine_Winter_2017
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echnology makes it easier for us to do a number of things, and this advantage is seen in Del Grande
                   Dealer Group (DGDG), now operating Vallejo’s Team dealerships located at 301 Auto Mall Parkway in
                   Vallejo. With high-tech software and iPads to come, DGDG makes car shopping a whole lot less stressful.



              For those who have missed the news of the auto     Most people have been there, spending countless
              dealerships changing hands, longtime owner Ken (Kenny)   hours trying to find the right car or just a functioning
              Ross sold Team Superstores (Team Chevrolet, Team   one in general. Some people even avoid dealerships
              Cadillac, Team Mazda and Team Hyundai) to Shaun Del   because of its stigma of overpaying, getting scammed,
              Grande of DGDG in September. Ross spent a solid 23   dealing with lots of paperwork and information to
              years privately owning them, with accomplishments such   process, etc. However, to appease the often-dreaded
              as recognition from General Motors and acknowledgment  car purchasing process, DGDG uses technology as a
              from the Mayor of Vallejo. When I met with the Vice   21st-century business. For example, because DGDG is
              President of Vallejo’s Team dealerships, Michael Drinker,   a Kelley Blue Book authorized buy center, their software
              he told me about how he and Ross                                    is directly connected with Kelley
              knew Shaun Del Grande already.                                      Blue Books (www.kbb.com) to
              “Great people,” Drinker said. “Shaun                                ensure that customers are getting
              Del Grande and his dad, Kevin,                                      quality cars at fair prices. This and
              are really really nice guys. Kenny                                  other information can rapidly be
              and I have known both of them                                       communicated and transferred
              for quite a few years, probably                                     between not only other employees
              over 10 years.” As such, changing                                   at the Vallejo site, but also—if need
              from Team to DGDG was clearly a                                     be—employees at other DGDG
              friendly business deal. In fact, Drinker                            dealerships (e.g. from their San Jose
              told me that I had just missed Ross,                                site to that in Vallejo). Furthermore,
              who was at the office helping with a smooth transition.  so much time is saved because sales representatives
                                                                 and service providers are soon to be using iPads.
              Keeping a positive transition, nobody lost their job when   Drinker said, “With iPads, my service providers are
              the company changed to DGDG. DGDG is a family-     going to be able to find out what the car needs in
              owned organization with family values that carry over   a way that is faster to then recommend services.”
              to caring about their employees. Their dealerships,
              for instance, have multiple kitchens and a gym that   One of my favorite things that DGDG does, however,
              employees can all use. So at DGDG, you can get your   is that they offer to put all the customer’s copies of
              workout done and cook it up in the kitchen after building   paperwork on a complimentary USB-drive for them
              up an appetite. All of that sounds like a sweet deal!  to take. That idea is brilliant to me because too many
                                                                 papers are overwhelming. Plus, papers get easily lost
              Moreover, like Team Superstores and Ross’ giving spirit,   and accumulate, taking up lots of space. All of these
              DGDG’s mantra is all about helping the community by   reasons and more are why DGDG is there to make our
              getting involved in it. “We’ve always been involved with   lives easier. Their goal is to get us in and out of there
              the community. When Kenny owned us and we came     happy because they value our time and patronage.
              here in 1994, one of the first things we did is try to reach
              out to the community and start to become part of it,”   Need a car or some auto work done? I recommend
              Drinker said. “That continues on with DGDG because   making an appointment on DGDG’s website at
              they are a family-owned organization really involved in   www.dgdg.com, where they have all the sales numbers
              the South Bay, and they want to do the same thing here.”  listed at the bottom (depending on the car make you are
                                                                 interested in). Service numbers are on the “Service Tab.”
              Since DGDG is a larger company, its size allows    Visit DGDG in person at 301 Auto Mall Parkway. Be
              for more jobs in Vallejo and the local community.   sure to follow DGDG on Facebook @DGDGBuyCenter.
              Employees at the Vallejo dealerships now also have                James Quinn lives in Benicia and teaches at Elmer Cave
              more of an opportunity to move up, which is huge                  Language Academy in Vallejo. A UC Davis alumnus
              in turning a job into a career in terms of employment             in English, he now studies education as part of Touro
              attraction and retention. Moreover, DGDG benefits                 University’s Master’s in Education program. Along with
                                                                                teaching, he tutors and writes often. He is working on
              the community by helping us purchase quality cars,                a novel that takes place in Benicia. See his website at
              both new and used, without the major headache.                    mrquinnj.weebly.com.
      Discover our community                             2017                                                      13
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